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Gear Delivery

We will deliver to your home with DPD and your order will be shipped the next working day of your order being placed. We aim for a next day delivery service for mainland Britain and 48 hours for Northern Ireland

Delivery is free of charge for all orders over £50, for orders less than £50, a £5 charge will be applied.

Please note that mudguards are excluded from this service. Should you wish to purchase these types of items you can do so through your local CADEX retailer.

Collect In Store

Select your ride and accessories, place your order and pop in-store to collect – simple!

Delivery to store is free of charge for all orders over £50, for orders less than £50, a £5 charge will be applied.

Lets Ride

We aim to be trusted friends on every road, path or trail – so avoid the rush save yourself a trip with our convenient shipping service and join the ride with us faster.

Here to Help

If you're looking for help or guidance on the journey to select your perfect ride, whether to understand what bike will best suit your needs or want some help selecting the correct size, our Rider Support team is on hand to help.

Satisfaction Guaranteed

We want you to be happy with your goods, but if you’re not for any reason, you have 30 days from the delivery or pick-up date to return your items.

Delivery FAQS

Yes

No

Yes

CADEX framesets

DPD

Unfortunately not

Unfortunately not

Unfortunetaly not

Please contact our Rider Support team.

Click & Collect FAQS

Go to the selected pick-up store; a staff member will check your identification so you can collect your order.

A valid driving license or passport matching your name needs to be provided to the store.

You will receive an email notifying you that your order is ready to collect.

Please contact us if you cannot collect your order within five days.

A retailer can only provide Click & Collect orders to the individual whose name is on the order.