Register your new CADEX product to receive unmatched technical service and support, including a 2-year warranty and 5-year incident replacement program.
Enter the serial number of the product that you want to register:
You're registering a . This bike has an integrated battery lock. Please enter the key number:
The serial number can be obtained by scanning the QR code on the product: Saddles | Wheelsystems | Handlebars
Please add a photo of your receipt (JPG, GIF or PNG files are accepted):
In the case of any warranty issues, please contact your local retailer in the first instance. If they are unable to resolve the issue, they will get in touch with ourselves to resolve the matter.
Since your product wasn't bought at the retailer in our system we'll have to check the records on the bike to make sure that warranty applies. Please submit your application and we'll contact you a.s.a.p. to confirm.